Shipping Policy

At ClosetGem, we are committed to delivering your order as quickly and efficiently as possible. We aim to provide a seamless shopping experience from checkout to delivery. Please read our shipping policy carefully to understand how and when your order will arrive.

Order Processing Time:

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Please note: During high-demand periods or holidays, processing times may be slightly extended.

Shipping estimates do not include processing time.

Shipping Costs:
Free Standard Shipping on all U.S. orders. (This is subject to change)

Domestic Shipping (United States)
 • product sourced within the U.S takes 2–5 Business Days. All U.S. products are shipped from our domestic warehouses to ensure a fast and reliable delivery experience.

International & Overseas Shipping
 • 5–10 Business Days
Products sourced from overseas may require additional processing and transit time. Please allow up to 10 business days for delivery.



Additional Information
 • Business days are Monday–Friday, excluding weekends and holidays.
 • Once your order has shipped, you will receive a confirmation email with tracking details.
 • Shipping times may vary slightly due to factors outside of our control (such as Tariff, customs clearance, carrier delays, or seasonal demand).

If you have any questions about your order, please contact our Customer Support Team and we’ll be happy to assist you. You can also email us at Us@shopclosetgem.com 

No matter what, we are here to help you. With over 23 years in business, we want to make sure you are happy so please email us with any issues or concerns. You can also use our live chat.